SMP is the fastest growing company in IT Service Management and the only one that has ITSM as its core competency. 

SMP are leaders in the movement to achieve greater professionalism in ITSM  and are dedicated users of Best Practice. 

SMP are a committed HP OpenView partner. We believe it is the best enterprise solution currently available. We are developing proprietary products that extend HP OpenView to the new level of Knowledge Management, with our Know IT All™ software.

SMP are committed to the OpenView International Software Forum 2006 Asia Pacific: February 27 – March 1, 2006 in Sydney as the Platinum Sponsor. We will be launching our Know IT All™ software to the general market at that Forum.

SMP is a young company launched in 2002 by four mature professionals who had worked together for many years. We believed that the needs of the end user must always be the focus in the choice of products, irrespective of the channel. To be able to apply those beliefs, SMP was formed. 

We see that our success has been the result of our core value of Integrity – Integrity in all of our dealings